We collect, directly or indirectly through our service providers, personal data from you, in particular when:
- You browse our Site or use our Services on our Site,
- You create an account on our Site,
- You log in to your account on our Site,
- You use your account on our Site,
- You subscribe to our newsletter,
- You make and pay an order on our Site,
- You write a customer review, a comment on our social networks or on our Site,
- You contact us through various channels, including contact forms, by post or by phone,
- You have given your consent to third parties to send us personal data about you,
- You share us your content on our UGC (User Generated Consent).
We only collect your personal data when it is strictly necessary and legal. We are committed to collecting only the minimum amount of personal information necessary for the purposes covered by this Policy.
In the event that we need to use your personal data for purposes not covered by this Policy, additional consent will be required. Such consent is not mandatory but will sometimes be necessary for us to be able to meet your needs / requests.
Please note, however, that your consent will not be necessary if our processing of your personal data is justified by a legitimate reason, provided that such use does not adversely affect your own rights and interests.
3. HOW DO WE COLLECT YOUR DATA?
We may collect personal information about you from a variety of sources, including:
- The personal data collected directly, that you communicate to us voluntarily notably by means of forms of collections. (for example: surname, first name, contact details ... etc);
- Personal data collected indirectly, automatically or with your express consent when using our Site.
4. WHAT PERSONAL DATA DO WE COLLECT?
In this Policy, "your personal data" refers to information or pieces of information that identify you directly or indirectly. This usually includes information such as your name, address, profile picture, e-mail address and phone number, but may also include other information such as your IP address, shopping habits, information about your style. of life or your preferences.
Although the precise details of the personal data we collect vary according to specific needs, we generally collect the following data:
|When browsing our Site and / or your connection to your account
|your last name, first name, email address, login details, technical data including your IP address, navigation information about your device
|When creating your account on our Site
|your surname, first name, email address, address, date of birth, date of birth, Facebook ID (if connected to Facebook)
|When you subscribe to our newsletter
|Your email address
|When ordering a product or service offered on our Site
|your name, email address, the content of your order, billing address (the type of address: home, work, etc.), delivery address, mobile / fixed phone number
|When submitting your opinion on a product and / or service offered on our Site, or our social networks
|The content of your opinion
|When depositing content on our UGC, our social networks
|The deposited content (image, photograph, video, opinion ...)
|When you make contact with our Consumer Services
|your surname, first name, email address, mailing address, date of birth, phone number, order number, the content of your request.
|When you allow others to send us data
|The content of the data you provide to them
These data are collected fairly; no collection is carried out without the knowledge of the people and without them being informed.
5. WHAT ARE THE PURPOSES OF COLLECTING YOUR DATA?
The treatments we implement fulfill an explicit, legitimate and determined purpose.
Any processing of your personal data that has a purpose other than those described below will require your consent if it is not justified by a legitimate interest.
For our part, the processing of your personal data allows us to make available the services of the Site, to ensure their improvement and the maintenance of a secure environment including:
- Manage the operation and optimization of our Site and our services and products;
- Help accelerate your future activities and experiences on our Site;
- Evaluate the use of our Site, our products and services and analyze the effectiveness of our communication campaigns and promotions;
- Customize your experience on our Site and other platforms and anonymously and globally evaluate the activity on our Site and other platforms (we take into account the time you visited it, if you have already visited it and which site you referred to)
- Make our Site easier to use and better tailor our Site, our products and services to your interests and needs;
- Manage our customer relationship via our CRM, to know you better, to personalize our products and services and to contact you concerning products and services that may interest you (launch of new products, promotional offers, etc.), provided that you have given your consent, (or that you have not expressed your refusal) or that you have previously requested a product or service from us and that the communication is relevant or related to this prior request and made within the time limits set by the applicable laws .
- Provide you with products or services that you request from us. (request information, answer your questions / comments);
- Perform the verification, identification and authentication of the personal data that you have transmitted to us;
- Prevent and detect fraud, malicious software or malicious software and manage security incidents;
- Manage any disputes.
We strive to minimize the data collected, keep it accurate and up-to-date by facilitating the rights of those concerned.
6. HOW LONG DO WE KEEP YOUR DATA?
In accordance with the laws and regulations in force, we do not store your data beyond the period strictly necessary for the purposes pursued above.
THE TYPE OF DATA
LA DUREE DE CONSERVATION
|>The personal data you have completed / declared in your profile.
>The data concerning your navigation, your use of the Site,
|Duration of three (3) years from your last activity on the Site
|> Data related to an order
|Duration of three (3) years from your order
|>Audience measurement statistics and your raw traffic data from our Site
|Duration of thirteen (13) months
|>Prospects / clients data
|Duration of three (3) years from their collection or last contact, or the end of the business relationship.
|>Data to establish proof of a right or contract, or retained for compliance with a legal obligation
|Archiving in accordance with the legislation in force
However, in order to meet our administrative, legal, accounting and tax obligations, your data may be archived and stored beyond the above deadlines, in accordance with the legislation in force.
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